TeleWare® of Kínetos® the complete, flexible and modular computer telephony solution.
We offer complete embedded solutions, our business focus allows us to offer not one but a wide range of complete products and a complete process of analisis planning and design of solutions tha can assure our costumers of accomplishing their expectancies and a healthy ROI.
Experience: Our wide international experience on the installations of Automated Telephony systems and very specially on Voice Recognition based systems, is itself a waranty to the costumer in the installation and launch of the systems.
Flexibility: Our solutions are designed specially to provide an easy man machine interface, thougth to provide the user an extremelly low learning courve that leaves no room to technichal dependencies when for example attempting to change settings of a system.
Cutting edge technology: Our solutions have been based in the most recent and well proved technologies, as an example our Voice Recognition software and VoiceXML recent developments, as well as Web Services and XML architectures.
NEWS
Kínetos® anounces new release.
Kínetos® anouces the release of new platform with all in one client product that provides interactivity to all of TeleWare®'s suite products.
It is all based on Web Services standards based on SOAP and XML, to provide complete internet integration.
Although most of the products already had this, this new platform will provide a much easier way to control the different products from a single software and securely from remote locations, based on asymetric encription algorithms.
Megatel chooses Kínetos®
Honduras new celular carrier adquieres call logging platform from Kínetos® for it's Nortel call center, they also included IVR to provide users with different services like prepaid card among others.
Megatel's Home Page
Kínetos® launches TeleWare® Call Center V3.0
Kínetos® launches it's new completely redisigned call center platform, Among other new features, this new version provides many of the products integrated in one single system, with IVR integrated, Voice Recognition, MQSeries Support, CTI agent platform, call logging, all this on a single computer server, that now requires much less processor and memory to manage lot's of tasks more.
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